Vanprob Solutions Privacy Policy

Vanprob Solutions is part of the Vanprob Solutions Group which includes Vanprob Solutions International and Vanprob Solutions Direct. This privacy policy will explain how our organization uses the personal data we collect from you when you use our website.

Topics:

• What data do we collect?
• How do we collect your data?
• How will we use your data?
• How do we store your data?
• Marketing
• What are your data protection rights?
• What are cookies?
• How do we use cookies?
• What types of cookies do we use?
• How to manage your cookies
• Privacy policies of other websites
• Changes to our privacy policy
• How to contact us
• How to contact the appropriate authorities

What data do we collect?
Vanprob Solutions collects the following data:
• Personal identification information (Name, email address, phone number, etc.)

How do we collect your data?
You directly provide Vanprob Solutions with most of the data we collect. We collect data and process data when you:
• Register online or place an order for any of our products or services.
• Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
• Use or view our website via your browser's cookies.
•

Vanprob Solutions may also receive your data indirectly from the following sources:
• Search Engine
• Marketing Companies

How will we use your data?
 
Vanprob Solutions collects your data so that we can:
• Process your order, manage your account.
• Email you with special offers on other products and services we think you might like.

If you agree, Vanprob Solutions will share your data with our partner companies so that they may offer you their products and services.
• Google
• Duck Duck Go
• Bing
• Any Search Engigne

When Vanprob Solutions processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

How do we store your data?
Vanprob Solutions securely stores your data at [enter the location and describe security precautions taken].

Vanprob Solutions will keep your [enter type of data] for [enter time period]. Once this time period has expired, we will delete your data by [enter how you delete users' data].

Marketing
Vanprob Solutions would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies.
• [List partner companies here]

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop Vanprob Solutions from contacting you for marketing purposes or giving your data to other members of the Vanprob Solutions Group.

If you no longer wish to be contacted for marketing purposes, please click here.

What are your data protection rights?
Vanprob Solutions would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access - You have the right to request Vanprob Solutions for copies of your personal data. We may charge you a small fee for this service.

The right to rectification - You have the right to request that Vanprob Solutions correct any information you believe is inaccurate. You also have the right to request Vanprob Solutions to complete information you believe is incomplete.
 

The right to erasure - You have the right to request that Vanprob Solutions erase your personal data, under certain conditions.

The right to restrict processing - You have the right to request that Vanprob Solutions restrict the processing of your personal data, under certain conditions.

The right to object to processing - You have the right to object to Vanprob Solutions's processing of your personal data, under certain conditions.

The right to data portability - You have the right to request that Vanprob Solutions transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:
Call us at: +91-8976468631
Or write to us: via Contact Form

What are cookies?
Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

For further information, visit allaboutcookies.org.

How do we use cookies?
Vanprob Solutions uses cookies in a range of ways to improve your experience on our website, including:
• Keeping you signed in
• Understanding how you use our website

What types of cookies do we use?
There are a number of different types of cookies, however, our website uses:
• Functionality - Vanprob Solutions uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
• Advertising - Vanprob Solutions uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Vanprob Solutions sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you




visit another website, you may be shown advertising based on your browsing patterns on our website.
• [Add any other types of cookies yVanprob Solutions uses]

How to manage cookies
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites
The Vanprob Solutions website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy
Vanprob Solutions keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 9 January 2019.

How to contact us
If you have any questions about Vanprob Solutions's privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: via Contact Form
Call us: +91-8976468631
Or write to us at: via Contact Form

How to contact the appropriate authority
Should you wish to report a complaint or if you feel that Vanprob Solutions has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner's Office.

Email: via Contact Form
Address: Vanprob Solutions, Thane, Mumbai, India, Pin Code - 400604

Privacy Policy
Please read the below Privacy Policy to learn about our information collection gathering and distribution practices, though not limited
Note: Our privacy policy is subject to change at any time without notice. Please review this policy periodically, so that you aware of any changes,

By visiting and /or using this Website you agree to be bound by the terms and conditions of this Privacy Policy, including but not limited to Your consent for sharing your information as per this privacy policy, If you do not agree please do not use or access our Website.

By mere use of the Website, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to the Terms of Use.
By using the Website and/ or by providing your information, you consent to the collection and use of the information you disclose on the Website in accordance with this Privacy Policy, 

Collection of Personal Identifiable Information, Non-Personal and any other Information
When you use our Website, we collect, store and transmit your personal information. We provide a list of details though, comprehensive but not limited to mentioned below:
Your user name along with Your password,

• Your name,
• Your address,
• Your telephone number,
• Your e-mail address or other contact information,
• Your date of birth,
• Your gender,
• Information regarding your transactions on the Website, (including sales or purchase history),
• Your financial information such as bank account information or credit card or debit card or other payment instrument details,
• Internet Protocol address,
• Any other items of ‘sensitive personal data or information’ as such term is defined under the Information Technology (Reasonable Security Practices And Procedures And Sensitive Personal Data Of Information) Rules, 2011 enacted under the Information Technology Act, 2000;
• Identification code of your communication device which You use to access the Website or otherwise deal with any entity,
• Any other Information that You provide during Your registration process, if any, on the Website. Such Personal Information may be collected in various ways including during the course of You:
• registering as a user on the Website,

We may automatically track certain information about you based upon your behaviour on our Website. We use this information to do internal research, marketing, advertisement etc
This information may include the URL that you just came from (whether this URL is on our Website or not), which URL you next go to (whether this URL is on our Website or not), your computer browser information, and your IP address.

We use data collection devices such as "cookies". Cookies are small files which are stored on a user's computer. They are designed to hold a modest amount of data specific to a particular client and website, and can be accessed either by the web server or the client computer. This allows the server to deliver a page tailored to a particular user, or the page itself can contain some script which is aware of the data in the cookie and so is able to carry information from one visit to the website (or related site) to the next. 
If you post messages on our message boards, chat rooms or other message areas or leave feedback, ratings, we will collect that information you provide to us. 
If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Website, we may collect such information into a file specific to you.

Use of Demographic / Profile Data / Your Information
In our efforts to continually improve our product and service offerings, we collect and analyse demographic and profile data about our users' activity on our Website.

Your IP address is used to identify you and to gather broad demographic information.

We may ask you to complete online surveys. These surveys may ask you for contact information and demographic information (like zip code, age, or income level, etc). 

How we use collected information
We collect and uses Visitors personal information for the following purposes but not limited to:

To improve customer service
To send periodic emails

How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site. 
Sharing your personal information
We do not sell, trade, or rent Visitors personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.
We may disclose personal information if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal process. We may disclose personal information to law enforcement offices, third party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to: enforce our Terms or Privacy Policy; respond to claims that an advertisement, posting or other content violates the rights of a third party; or protect the rights, property or personal safety of our users or the general public.

We and our affiliates will share / sell some or all of your personal information with another business entity should we (or our assets) plan to merge with, or be acquired by that business entity, or re-organization, amalgamation, restructuring of business. Should such a transaction occur that other business entity (or the new combined entity) will be required to follow this privacy policy with respect to your personal information.

Links to Other Sites
Our Website may have links to other websites that may collect personally identifiable information about you. Vanprob.com is not responsible for the privacy practices or the content of those linked websites and request you to check the website you visit.
Security 
Our Website has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control. Though, we take stringent security measures for the security of data but do not guarantee 100% protection.
Advertisements on Vanprob.com
We may use third-party advertising companies to serve ads when you visit our Website. These companies may use information about your visits to this and other websites.

Grievance Officer
In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:

Mr. Pankaj

Vanprob Solutions
#2, Puwan Mala Building, 
Wagle Estate, Thane 400604
Phone: 91 - 8976468631
Email: care@shop.vanprob.com
Time: Monday to Friday (10:00 - 18:00)

Questions?
For any queries regarding Privacy Policy, Please contact us at info@vanprob.com